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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sydney Eppehimer

October 11, 2024

5  out of  5
rating by Sydney Eppehimer
"Setting up an auto policy with Nicole over the phone was very simple, pleasant, and straight-forward! Would definitely recommend."
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Monique Smith

October 10, 2024

5  out of  5
rating by Monique Smith
"Called Susan Lynch’s office today and had the pleasure of speaking with Bronte. I am not a current customer of hers however after the help that was provided by Bronte I will be moving my policies to this agent. I highly recommend you go here for all of your insurance needs they are very friendly and knowledgeable about your insurance needs."
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Heather Berry

May 22, 2024

5  out of  5
rating by Heather Berry
"Friendly & professional Agent & staff. I enjoyed interacting with this local State Farm Office."
We responded:
"Thank you, Heather, for taking the time to share your experience. The pleasure was truly ours."
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Dee Andelmo

March 8, 2024

5  out of  5
rating by Dee Andelmo
"Best agent ever thanks for your help"
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Kim Mcconnell

February 22, 2024

5  out of  5
rating by Kim Mcconnell
"Nichole Lord was very helpful and professional. Her outgoing personality made it almost not hurt to write that check today."
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Rebecca Workman

February 21, 2024

5  out of  5
rating by Rebecca Workman
"Nichole is wonderful to work with."
We responded:
"Hi, Rebecca! Thank you so much for your positive review! We greatly appreciate your kind words about working with Nichole. She is a true asset to our team and we are thrilled to hear that she has made such a positive impact on your experience. We will be sure to pass along your compliments to Nichole and let her know how much you appreciated her assistance. If there's anything else we can help you with in the future, please don't hesitate to reach out. Thank you once again for taking the time to share your feedback. We truly value your support."
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Cole Collins

January 30, 2024

5  out of  5
rating by Cole Collins
"Have been With State Farm through Susan Lynch for many years. Recently dealt with Pam on a few different issues and she was extremely helpful with everything. Highly recommend this State Farm location, make sure to ask for Pam!!!"
We responded:
"Hello, Cole. Thank you so much for taking the time to leave such a positive review for Pam. We are thrilled to hear that Pam was able to assist you in a helpful manner. Providing exceptional service and support is our top priority, and it's fantastic to know that Pam exceeded your expectations. We will be sure to pass along your compliments to Pam and acknowledge her for her outstanding assistance. Your feedback will serve as a motivation for her to continue delivering exceptional service to all our valued customers. Once again, thank you for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Autumn Byington

December 8, 2023

1  out of  5
rating by Autumn Byington
"I called in today regarding documentation and was met with an argumentative pam. She did not listen to my request to fully understand what I was asking and yelled at me during the call. Susan, who I love to deal with and have been dealing with, is out on leave. I asked to speak to someone above her, and she supplied me with a number to make a complaint that required some extension code. I have been with this office for over a decade. I am now switching agents. This is my first time encountering this unprofessional level at this location. I have dealt with many agents and representatives over the years. This, by far, was the worst experience I have ever had. It's already stressful enough to have the constant influx of insurance premiums due to market changes, but dealing with an unprofessional and argumentative representative makes the experience even worse. Thank you, Pam, for causing me to change agents."
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Butterbreadand JAM

April 1, 2023

5  out of  5
rating by Butterbreadand JAM
"My husband and I just started using this agency probably about a year ago. I would absolutely recommend this agency to anyone who wants great, personalized service. The owner, Susan is fantastic! Pam and Brontë are so friendly! They are all always ready and willing to help! This is an agency that will work hard for you!"
We responded:
"Thank you so much for the compliment and positive feedback. We are so glad you chose us and look forward to servicing all of your insurance needs."
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Catherine Downes

January 23, 2023

5  out of  5
rating by Catherine Downes
"Very friendly and helpful ☺️"
We responded:
"Thank you, Catherine. We look forward to being of service to you in the future."
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Robert Boyd

October 10, 2022

5  out of  5
rating by Robert Boyd
"Very respectful Very professional team Susan Lycnh Leads"
We responded:
"Thank you, Mr. Boyd, for your kind remarks. My team and I appreciate you!"
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Darnell Selfinger

August 30, 2021

5  out of  5
rating by Darnell Selfinger
"Good customer service and great rates! Check it out if you are looking for insurance."
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Em Johnson

August 12, 2018

5  out of  5
rating by Em Johnson
"Love them! They are very helpful and caring!"
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Glennette Johnson

August 18, 2016

5  out of  5
rating by Glennette Johnson
"They are some good people in that work place very nice"